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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Vazquez

August 19, 2025

5  out of  5
rating by Maria Vazquez
"Patty is always helpful and very polite. Always willing to help and answer my questions."
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Irma Montano

August 18, 2025

5  out of  5
rating by Irma Montano
"Iris was great to work with over the phone she had my quote and everything done on minutes! I did not have to do any leg work at all. I was very impressed with the services 5star all the way!!!! ⭐️"
We responded:
"Thank you so much for the 5-star review, Irma! 🌟 We’re happy to hear that Iris was able to make the process quick and easy for you. Providing hassle-free service is always our goal, and we truly appreciate you taking the time to share your experience! - Thank you, Kristi"
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Tiffany Dong

August 11, 2025

5  out of  5
rating by Tiffany Dong
"I had a wonderful experience with Asia Brown at State Farm! She was incredibly helpful and thorough with her explanations when breaking down the costs for vehicle insurance, especially as a new driver. She helped me prepare for accidents by clearly describing what to do when they occur. I will go back to her when I have any additional questions!"
We responded:
"Hello Tiffany, thank you for your wonderful review! We’re so glad Asia was able to make your experience as a new driver smooth and informative. Her thorough explanations and guidance are exactly the kind of care we strive to provide. We’ll be sure to share your kind words with her, and we look forward to being here whenever you have more questions! - Thank you, Kristi"
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ERIC BORRAYO

August 7, 2025

4  out of  5
rating by ERIC BORRAYO
"I have been a Kristi Kim customer for many years. My experience has been pleasant one. Patty is always helpful with any questions or concerns that I may have regarding my policy. I'm always happy to recommend State Farm."
We responded:
"Hello Eric, thank you for being a loyal customer over the years! We’re so glad to hear Patty has been consistently helpful with your questions and concerns. Your trust and recommendations mean a lot to us, and we look forward to continuing to serve you for many more years. - Kristi"
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joshua kim

August 7, 2025

5  out of  5
rating by joshua kim
"Patricia Medina, part of Kristi Kim's State Fram team, has been incredibly helpful and professional throughout my entire experience. She guided me step by step through the claims process, answered all my questions with patience, and followed up promptly whenever I needed support. Her clear communication and genuine care made a stressful situation much easier to manage. I truly appreciate her dedication and highly recommend her if you’re looking for a reliable and supportive State Farm agent."
We responded:
"Hello Joshua, thank you for your kind words! We’re so glad Patricia was able to guide you through the claims process with professionalism, patience, and care. Making stressful situations easier for our customers is exactly what we strive for. We truly appreciate your recommendation and trust in our team! - Kristi"
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Robert Jaeger

August 6, 2025

5  out of  5
rating by Robert Jaeger
"Kristi Kim State Farm is a great place for all your insurance needs. As a customer for over 30 years, they are the best because of their people. Each staff member always does a good job. Recently, I was inquiring about reclassifying an older vehicle as a classic. Patty was so helpful, doing the research and putting together the new policy. I saved a few dollars and continue to get great coverage. Patty proved to me yet again that Kristi Kim is more then just insurance. They treat you like family, and for that I am thankful and a loyal customer. Great job Patty! Thanks Kristi for a great customer service office."
We responded:
"Hello Robert, thank you for your incredible loyalty over the past 30 years! We’re so glad to hear Patty was able to help with reclassifying your vehicle and finding you savings while keeping great coverage. Your kind words about our team mean so much and treating our customers like family is exactly what we strive for. We truly appreciate your trust and continued support! - Kristi"
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Jocelyn James

August 5, 2025

5  out of  5
rating by Jocelyn James
"I’ve been with this specific agency for auto insurance since 2023 and they’ve been great! Just talked to Patty on the phone about something and not only was it helpful, but it was very pleasant and down to earth 😊"
We responded:
"Hello Jocelyn, thank you for your wonderful review! We’re so glad to hear you’ve had a great experience with our agency since 2023. Patty will be happy to know your conversation was both helpful and pleasant! We truly appreciate your trust and look forward to continuing to serve you. - Kristi"
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Shane Shaw

August 5, 2025

5  out of  5
rating by Shane Shaw
"We have been working with agent Asia Brown for a while now. She is amazing. Always super helpful, checks back with us promptly if I forget to get back to her. She’s great at texting, calling and emailing us. She helps us with everything from life insurance, auto, homeowners, etc. We definitely recommend her."
We responded:
"Hello Shane, thank you so much for your thoughtful review! We're thrilled to hear how helpful and attentive Asia has been in assisting you with all your insurance needs. Her dedication and follow-through truly make a difference, and we’re lucky to have her on our team. We appreciate your trust and recommendation! - Kristi"
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Ryan Hedrick

August 4, 2025

5  out of  5
rating by Ryan Hedrick
"Iris is professional, helpful, and easy to work with. She answered all my questions and helped me find the right route to take. Highly recommend!"
We responded:
"Hello Ryan, thank you so much for your kind words! We're thrilled to hear that Iris was able to assist you so thoroughly and make the process smooth. She's a true asset to our team, and we'll be sure to pass along your appreciation. We're always here if you need anything else! - Kristi"
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Chris Kim

August 1, 2025

5  out of  5
rating by Chris Kim
"Patty was the Ultimate help!"
We responded:
"Thank you for the awesome review. Chris! We're so glad to hear that Patty was the ultimate help—she truly goes above and beyond for our customers. We'll be sure to share your kind words with her! - Kristi"
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Jessica Vanderham

July 30, 2025

5  out of  5
rating by Jessica Vanderham
"StateFarm is an excellent insurance company to work with especially my agent Asia was extremely helpful Addie and one of my friends to my policy so she’s able to drive my car without any worries. Asia completed this process effortlessly and I’m very satisfied with her customer service. I hope that more associates can be like her and get recognized for her. Excellent customer service skills. Th Thank you, Jessica Vanderham"
We responded:
"Thank you so much, Jessica, for your thoughtful review! We're thrilled to hear that Asia was able to assist you with adding your friend to your policy with ease and professionalism. Asia truly cares about her customers, and your kind words mean a lot to our team. We'll be sure to recognize her for her outstanding service. We're grateful to have you as part of our State Farm family! - Kristi"
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Minerva Castillo

July 30, 2025

5  out of  5
rating by Minerva Castillo
"There is no doubt that State Farm has the best agents ! This morning we dealt with Ms Asia , she was so kind and accommodated all our needs with ease and 100% patients! That just made the process of adding me on to a policy easy and smooth. Thank Asia and State Farm 😍"
We responded:
"Hello Minerva, thank you so much for your kind words! We're thrilled to hear that Asia was able to assist you with such care and patience. She truly takes pride in making the process smooth and stress-free for our customers. We’re lucky to have her on our team! Welcome to the State Farm family and thank you again for your trust and support! 😊 - Kristi "
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Curtis Layton

July 30, 2025

5  out of  5
rating by Curtis Layton
"I am quite happy I stumbled across my agent Asia Brown at Statefarm. She has been super helpful at answering all my questions. I feel like a valued customer and not just another number on a paper. She is very responsive, kind, and a joy to work with. Also, I am also happy with the price for the coverage we are receiving. Highly recommend!"
We responded:
"Hello Curtis, thank you for sharing your experience! We're so glad you found Asia Brown — she truly goes above and beyond to make every customer feel valued. It's wonderful to hear that her responsiveness and kindness made such a positive impact, and we're happy you're pleased with both the service and coverage. We appreciate the recommendation and are grateful to have you with us! - Kristi"
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Bailey Martinez

July 29, 2025

5  out of  5
rating by Bailey Martinez
"I've had State Farm for the past two years and been working closely with Asia Brown and she's been so helpful and communicative about anything and everything regarding my policy. I would recommend her to anyone looking to start a policy with State Farm."
We responded:
" Thank you so much for your kind words, Bailey! We’re thrilled to hear about your positive experience with Asia Brown. She’s dedicated to providing outstanding service, and it’s great to know she’s been so helpful and communicative with your policy needs. We truly appreciate your recommendation and your continued trust in our team! - Kristi"
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David Censeoz

July 29, 2025

5  out of  5
rating by David Censeoz
"From the moment I first spoke with Denise Lujan at State Farm, I knew I wasn't just interacting with an insurance agent - I was engaging with a rare professional who treats her work as both a science and an art. Denise isn't merely someone who offers policies; she's a guardian of peace of mind, a steadfast lighthouse in the stormy seas of uncertainty. Her customer service is nothing short of masterful. In an era where automated responses and rushed conversations have become the norm, Denise brings back the lost art of true human connection. She listens intently — not just to respond, but to understand. Her patience is limitless, her explanations are crystal clear, and her warmth is as genuine as a handwritten letter in a digital world. Every interaction feels like you're talking to a close friend who just happens to be an expert in insurance. She navigates the often complicated and jargon-heavy world of coverage options with the grace of a seasoned captain steering through fog - making the complex simple, the intimidating manageable, and the confusing transparent. Whether I had a quick question or a lengthy concern, she always took the time to walk me through the details with empathy, intelligence, and a deep sense of responsibility. What truly sets Denise apart, though, is not just her professionalism, but her integrity and heart. She's the type of person who will follow up without being asked, check in just to make sure everything's running smoothly, and go above and beyond - not for recognition, but because it's simply in her nature. You can tell she doesn't just work in this field — she cares. And that's something you can't train or fake. Denise Lujan is, without question, a shining gem in the State Farm crown, and anyone lucky enough to have her as their agent will not only receive exceptional service but also gain a trustworthy advocate. If you want more than just insurance — if you want assurance that someone truly has your back — then Denise is the one you want in your corner."
We responded:
"Wow—thank you for such an incredibly thoughtful and beautifully written review, David! Your words truly capture the essence of who Denise Lujan is and the level of care she brings to her work every single day. We couldn’t agree more—Denise is a rare gem, and we’re beyond lucky to have her on our team. Your experience highlights everything we strive for: compassion, clarity, professionalism, and that personal connection that makes all the difference. We’re so grateful for your trust in us and for taking the time to share this. Denise, and all of us here at State Farm, are honored to be in your corner! - Kristi"
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Harry Sheppard

July 28, 2025

5  out of  5
rating by Harry Sheppard
"Kristi Kim’s staff, Denise, is proficient in resolving any questions. She is attentive to details with efficiency and correctly. On top of that she is pleasant to work with."
We responded:
"Hello Harry, thank you for the wonderful review! We're so glad to hear that Denise provided you with attentive, efficient, and accurate service. She truly takes pride in helping our customers and making every interaction a positive one. We appreciate you taking the time to share your experience! - Kristi "
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Carmen Kershaw

July 28, 2025

5  out of  5
rating by Carmen Kershaw
"Denise Lujan at Kristi Kim State Farm is a pleasure to work with! She is so friendly and knowledgeable and helped us update our home policies and car policies with excellence! It’s always a delight when Denise assists us!"
We responded:
"Thank YOU, Carmen, for your wonderful 5-star review and shout out to Denise! She was so thrilled! This made our day! Kristi"
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Denice Parga

July 23, 2025

5  out of  5
rating by Denice Parga
"I’ve been with Kristi Kim’s office for many years, and I can confidently say the service has always been outstanding! Patty has been absolutely amazing; she’s always available to answer ALL of my questions and handle any requests quickly and professionally. We trust them with all our insurance needs. Our vehicles, our home, and even our life insurance. Asia was fantastic to work with on our life insurance policy—knowledgeable, helpful, and made the process smooth and easy. I highly recommend Patty and Asia 100%! Their team is dependable, friendly, and truly puts their clients first."
We responded:
"Thank you so much for your incredible review, Denice! We're truly grateful for your continued trust and loyalty over the years. Patty and Asia will be thrilled to hear your kind words—they both work hard to provide the responsive, knowledgeable service you described, and it means a lot to know it’s made a difference. It’s an honor to help protect what matters most to you—from your vehicles and home to your life insurance needs. We appreciate your recommendation and look forward to continuing to serve you with the same level of care and dedication! - Kristi"
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Araceli Sally Gonzalez

July 21, 2025

5  out of  5
rating by Araceli Sally Gonzalez
"I’ve been with Kristi Kim office for many years, I’ve never had a bad experience with this office. My agent Asia is amazing she is willing to help in every way possible with my needs. Thank you Asia"
We responded:
"Thank you Araceli for your 5 star review! We truly appreciate you and your business. Kristi"
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Genevieve Feng

July 18, 2025

5  out of  5
rating by Genevieve Feng
"I would like to commend Iris Sepulveda for her great customer service. She was very helpful in addressing my concerns regarding my car insurance renewal premium. She recalculated it using the odometer reading I provided, and submitted it on my behalf. She then followed up with me to let me know that my premium was lowered. I truly appreciate her professionalism. Thank you Iris!"
We responded:
"Genevieve, thank you so much for your wonderful review! I am truly blessed to be doing what I love! Come visit our office as you will get to meet my wonderful team! Our office have over 90 years of combined experience and we really love what we do! Thank you! Kristi "
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p s

July 17, 2025

5  out of  5
rating by p s
"I've been working with Patty for years and she is absolutely amazing! She's helped me through several auto policies and is always available to discuss options and changes that come up. Highly recommend this office!"
We responded:
"Thank you so much for your loyalty and kind words! We're grateful to have Patty on our team—she truly goes above and beyond for our customers. It means a lot to hear that she’s been such a consistent support for you over the years. We truly appreciate your recommendation! - Kristi"
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Theresa John

July 17, 2025

5  out of  5
rating by Theresa John
"I have had State Farm Insurance for over 30 years. The staff at this office is always helpful and available. Their follow up and service is consistently great. They have even provided solutions during all the crazy rate increases. Always willing to help their customers. Patty is the best!"
We responded:
"Hello Theresa, thank you so much for your loyalty over the past 30 years! We truly appreciate your continued trust in us. It's wonderful to hear that you've had such positive experiences with our team—especially with Patty! We'll be sure to pass along your kind words. We're always here to help, no matter how challenging things get. Thanks again for being part of our State Farm family! - Kristi "
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Paolo Mallari

July 17, 2025

5  out of  5
rating by Paolo Mallari
"This agency went above beyond to help me out with transferring my policy from another state to California. Thanks to Iris S. for facilitating the whole process. She was exceptional!"
We responded:
"Hello Paolo, thank you so much for your kind words! 🧡 We're thrilled to hear that Iris S. went above and beyond to assist with transferring your policy to California. We’ll be sure to share your praise with her—she’ll be overjoyed knowing her efforts made such a positive impact. Thanks again for choosing us, and please don’t hesitate to reach out if there’s anything else you need! - Kristi "
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Michael Alfaro

July 11, 2025

5  out of  5
rating by Michael Alfaro
"Very straight forward, answered all my questions, was willing to educate me on everything I needed to know, very respectful."
We responded:
"Hello Michael, thank you so much for your kind words! We're glad to hear you had a positive experience and felt informed and respected throughout the process. Our goal is always to provide clear, helpful support and make sure all your questions are answered. We appreciate you taking the time to share your feedback! - Kristi"
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Jon Desiderio

July 11, 2025

5  out of  5
rating by Jon Desiderio
"Asia is a pleasure to work with and will make sure anything that gets discussed on the phone is documented via email to get everything written for future reference and acts as a reminder. She's very patient to clarify and words things in a way that makes insurance options easy to understand."
We responded:
"Hello Jon, thank you so much for your thoughtful review! We're so glad to hear that Asia has been such a helpful and clear communicator. She truly cares about making sure our customers feel confident and informed, and it's great to know her follow-up and patience made a positive impact. We appreciate your feedback and look forward to continuing to support you! - Kristi"