State Farm® Insurance Agent Kristi Kim

"Love the customer service! Agents work to provide the best product for the customer and response is great when you reach out."

"My finance and his family have been with this company for years and they allowed me to join their plan as well. Every experience for the past few years has been great. Asia has helped us from the very start and even though insurance can be confusing sometimes she is really amazing at explaining things to you as if you’re a child. She has helped us through car and life insurances and has always been able to answer any questions we have and we are happy to be with this State Farm. Thank you guys !"

"I have been dealing with Asia in this office for about 8 years now and has been most helpful in explaining coverages for both CA and AZ as I'm working on the move. Always very friendly, professional and accommodating with my needs."

"Asia was great to work with. I recently agreed to a small adjustment in my monthly cost—about $5 or $6—for a substantial boost in protection for my home, which I really appreciate. She made us aware of some expanded coverage that only added a few dollars more. Overall, the value feels worth it for the added peace of mind. So far, it’s been a solid experience with clear coverage and no surprises. Thank you Asia!"

"Great experience with State Farm with Asia Brown! She's been super helpful and thoughtful in helping set up my insurance and walking through the process. She takes the time to thoroughly explain things and makes sure to follow up before my renewals. I was being quoted a lot more from other insurance companies and this ended up as one of my cheaper options for the same coverage."

"Patricia (Patty) has been helping me out w/my home insurance since the mortgage company had me notify her that they had sold my loan. She insured that my SF Home insurance was still intacted. Patty is very helpful in providing information and Great Service!"

"Staff is very helpful and kind. Asia was very helpful a d took time to explain policy's. Will refer family and friends"

"Excellent staff and service!! Patricia was extremely helpful!!"

"Denise Lujan has worked on bundling my home and auto coverage over the past couple of months. She has been diligent in her follow-up and provided a solution for both lines. I would highly recommend Denise to assist with any of your insurance needs."

"Great customer service and support, they resolved all my issues and answered questions in a very professional manner Patricia (Patty) in particular always there to help!"

"Our experience with State Farm in Chino Hills has been beyond stellar. The communication and customer service is amazing. Asia is absolutely the BEST! She is extremely efficient and knowledgeable in her field. She is super personable and a pleasure to talk with. She made communication extremely accessible, through a phone call, text or email and she is sure to reply with an accurate response in a very swift manner. We have our home owners and vehicle policies with them. I highly recommend this office, and especially Asia for all of your insurance needs."

"Asia was exceptional over the phone, guided me through claims and took care of my account right away ! love my agent !"

"Asia is an amazing agent for my family and I. She breaks down information that we don't completely understands and is very patient. She is honest and very friendly, guiding you into the best option for insurance."

"Patty, as well as the whole office, are an amazing team! They are always communicative and fast."

"These guys really helped me out! I worked with Patty and she is amazing. She was able to help me out with insurance for my wife and I and the whole process was so smooth and easy. I highly recommend them for whatever you need!"

"My neighbor Mr. Rick Miyamoto has some insurance issues . I asked him to call Asia Brown at State Farm for assistance . Within 48 hours, Mr. Miyamoto’s need was well taken care of. Asia is knowledgeable, professional, and extremely friendly. Great job Asia! We are happy to have an agent like you at State Farm."

"Patricia is one in a million person that goes out of her way to help my family. Very professional will highly recommend"

"Great experience with this organization"

"Excellent Service – Highly Recommend! All of the office members are amazing, but I especially had a great experience with Ellen. Ellen is incredibly knowledgeable and helpful with house, car, and life insurance. I recently called her regarding fire insurance coverage due to wildfires—she took the time to explain my options, answered all my questions, and found the best coverage at a great price. Her professionalism and dedication made the process easy and stress-free. I highly recommend Ellen to anyone looking for expert insurance guidance!"

"Kristi and her team have done a fantastic job managing my family's requests, questions, and policy changes over the years! Most recently, I spoke with Patricia to clarify some information about my plan, and she was incredibly helpful and knowledgeable. I truly appreciate the exceptional service they provide. Thank you!"

"Asia provides really good services!! I highly recommend anyone who needs insurance can talk to her and I believe she will provide you with an insurance that is most suitable for you."

"Asia is such an incredible person to have on your team! She is very thorough, patient, and makes sure that you get what you want out of a tedious, yet mandatory process. 10/10 service and 10/10 person!"

"Denise helped me out her personality knowledge and great customer service skills made me feel comfortable. Thank you Denise 😊 Patricia is also so personal able they are nice"

"We had an absolutely wonderful experience with Patty. We work with a lot of insurance companies on a daily basis and she was so kind, efficient and helpful. She followed up and then got us what we needed quicker then I would have ever expected. I would highly recommend them."

"I have been a customer of Kristi Kim's State Farm office for nearly 10 years, and during that time my Customer Service Representative, Patricia, has provided outstanding service and support. From the moment I first signed up with State Farm, Patricia has gone above and beyond to ensure that I have the right coverage and that all my insurance needs are met. One of the things I appreciate most about working with Patricia is her responsiveness. Whenever I have a question or need to make a change to my policy, she is quick to respond and provide the assistance I require. She takes the time to understand my specific situation and makes recommendations tailored to my needs. I never feel rushed or like I'm just another customer - Patricia genuinely cares about providing personalized attention. In addition to her responsiveness, Patricia is highly knowledgeable about the ins and outs of insurance. She is able to explain complex topics in a way that is easy for me to understand, and she is always happy to clarify any questions I have. I feel confident that I am making informed decisions about my coverage thanks to Patricia's expertise. Perhaps most importantly, Patricia has consistently demonstrated a commitment to customer service that is truly exceptional. Whether I'm calling to file a claim, update my policy, or simply check in, she is invariably friendly, patient, and helpful. I never have to worry about being passed around to different representatives or having to repeat myself - Patricia is my single point of contact and she ensures that my needs are met efficiently and effectively. In my experience, finding a reliable and trustworthy insurance agent can be a challenge. But in Patricia, I have found someone who exceeds all my expectations. I would highly recommend her to anyone looking for an insurance provider who combines deep knowledge, responsive service, and a genuine dedication to their clients. State Farm is fortunate to have her on their team."