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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denice Parga

July 23, 2025

5  out of  5
rating by Denice Parga
"I’ve been with Kristi Kim’s office for many years, and I can confidently say the service has always been outstanding! Patty has been absolutely amazing; she’s always available to answer ALL of my questions and handle any requests quickly and professionally. We trust them with all our insurance needs. Our vehicles, our home, and even our life insurance. Asia was fantastic to work with on our life insurance policy—knowledgeable, helpful, and made the process smooth and easy. I highly recommend Patty and Asia 100%! Their team is dependable, friendly, and truly puts their clients first."
We responded:
"Thank you so much for your incredible review, Denice! We're truly grateful for your continued trust and loyalty over the years. Patty and Asia will be thrilled to hear your kind words—they both work hard to provide the responsive, knowledgeable service you described, and it means a lot to know it’s made a difference. It’s an honor to help protect what matters most to you—from your vehicles and home to your life insurance needs. We appreciate your recommendation and look forward to continuing to serve you with the same level of care and dedication! - Kristi"
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Araceli Sally Gonzalez

July 21, 2025

5  out of  5
rating by Araceli Sally Gonzalez
"I’ve been with Kristi Kim office for many years, I’ve never had a bad experience with this office. My agent Asia is amazing she is willing to help in every way possible with my needs. Thank you Asia"
We responded:
"Thank you Araceli for your 5 star review! We truly appreciate you and your business. Kristi"
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Genevieve Feng

July 18, 2025

5  out of  5
rating by Genevieve Feng
"I would like to commend Iris Sepulveda for her great customer service. She was very helpful in addressing my concerns regarding my car insurance renewal premium. She recalculated it using the odometer reading I provided, and submitted it on my behalf. She then followed up with me to let me know that my premium was lowered. I truly appreciate her professionalism. Thank you Iris!"
We responded:
"Genevieve, thank you so much for your wonderful review! I am truly blessed to be doing what I love! Come visit our office as you will get to meet my wonderful team! Our office have over 90 years of combined experience and we really love what we do! Thank you! Kristi "
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p s

July 17, 2025

5  out of  5
rating by p s
"I've been working with Patty for years and she is absolutely amazing! She's helped me through several auto policies and is always available to discuss options and changes that come up. Highly recommend this office!"
We responded:
"Thank you so much for your loyalty and kind words! We're grateful to have Patty on our team—she truly goes above and beyond for our customers. It means a lot to hear that she’s been such a consistent support for you over the years. We truly appreciate your recommendation! - Kristi"
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Theresa John

July 17, 2025

5  out of  5
rating by Theresa John
"I have had State Farm Insurance for over 30 years. The staff at this office is always helpful and available. Their follow up and service is consistently great. They have even provided solutions during all the crazy rate increases. Always willing to help their customers. Patty is the best!"
We responded:
"Hello Theresa, thank you so much for your loyalty over the past 30 years! We truly appreciate your continued trust in us. It's wonderful to hear that you've had such positive experiences with our team—especially with Patty! We'll be sure to pass along your kind words. We're always here to help, no matter how challenging things get. Thanks again for being part of our State Farm family! - Kristi "
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Paolo Mallari

July 17, 2025

5  out of  5
rating by Paolo Mallari
"This agency went above beyond to help me out with transferring my policy from another state to California. Thanks to Iris S. for facilitating the whole process. She was exceptional!"
We responded:
"Hello Paolo, thank you so much for your kind words! 🧡 We're thrilled to hear that Iris S. went above and beyond to assist with transferring your policy to California. We’ll be sure to share your praise with her—she’ll be overjoyed knowing her efforts made such a positive impact. Thanks again for choosing us, and please don’t hesitate to reach out if there’s anything else you need! - Kristi "
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Michael Alfaro

July 11, 2025

5  out of  5
rating by Michael Alfaro
"Very straight forward, answered all my questions, was willing to educate me on everything I needed to know, very respectful."
We responded:
"Hello Michael, thank you so much for your kind words! We're glad to hear you had a positive experience and felt informed and respected throughout the process. Our goal is always to provide clear, helpful support and make sure all your questions are answered. We appreciate you taking the time to share your feedback! - Kristi"
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Jon Desiderio

July 11, 2025

5  out of  5
rating by Jon Desiderio
"Asia is a pleasure to work with and will make sure anything that gets discussed on the phone is documented via email to get everything written for future reference and acts as a reminder. She's very patient to clarify and words things in a way that makes insurance options easy to understand."
We responded:
"Hello Jon, thank you so much for your thoughtful review! We're so glad to hear that Asia has been such a helpful and clear communicator. She truly cares about making sure our customers feel confident and informed, and it's great to know her follow-up and patience made a positive impact. We appreciate your feedback and look forward to continuing to support you! - Kristi"
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Christine Kim

July 7, 2025

5  out of  5
rating by Christine Kim
"It's truly pleasure working with Asia! She approaches every interaction with such a positive attitude and is always willing to assists. Her efficiency and knowledge are remarkable, and you can always count on her to be helpful!"
We responded:
"Christine, Thank you for choosing us! We know that there are a lot of choices and we are thankful that you chose us! Ellen will be thrilled to see that you’ve recognized her! Thank you, Christine! Kristi"
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Suzanne Gergely

June 27, 2025

5  out of  5
rating by Suzanne Gergely
"Patty, is amazing! She's very knowledgeabl, friendly and helpful. She was able to answer all of my questions and gave me options when choosing the best policy for me. I will definitely br giving out her information to others looking for a reliable agent."
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Patty provided such knowledgeable and friendly service. It’s great to know she was able to answer all your questions and help you find the right policy. We truly appreciate your recommendation and support—it means a lot! - Kristi"
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Chris Ko

June 27, 2025

5  out of  5
rating by Chris Ko
"A 20 year customer with this office, Asia has been a joy to work with with impeccable follow up and kindness and thorough explanations. Thank you for your incredible support throughout the years!"
We responded:
"Hello Chris, thank you so much for being a loyal customer for the past 20 years! We truly appreciate your continued trust and support. We're thrilled to hear that Asia has been such a joy to work with—her dedication and kindness are exactly what we strive for. We'll be sure to pass along your kind words. Here's to many more years of working together! - Kristi"
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Noah Butorac

June 26, 2025

5  out of  5
rating by Noah Butorac
"Very helpful insurance company! My insurance lady, Asia is always so helpful! She helps me understand everything she is saying and is super nice about everything! Much appreciation to Asia! Thank you!"
We responded:
"Hello Noah, thank you for the kind words! We're so glad to hear that Asia has been helpful, clear, and kind in assisting you with your insurance needs. We truly appreciate your feedback and will make sure Asia knows how much she's valued. Thank you for being a part of our State Farm family! - Kristi"
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Noah Butorac

June 26, 2025

5  out of  5
rating by Noah Butorac
"Very great service, My insurance lady, Asia is always helpful to me whenever i have questions or need anything to get figured out. She is super nice and helps me understand everything that she says! Much appreciation to Asia!"
We responded:
"Hello Noah, thank you for the kind words! We're so glad to hear that Asia has been helpful, clear, and kind in assisting you with your insurance needs. We truly appreciate your feedback and will make sure Asia knows how much she's valued. Thank you for being a part of our State Farm family! - Kristi"
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Anica An

June 5, 2025

5  out of  5
rating by Anica An
"Very professional and great value! Ellen Kwon had so much patience in explaining and clarifying any confusion that I had. She was very quick and efficient at responding, showing her customers that they are a priority. I know that I could definitely rely on Ellen's service at State Farm and am very appreciative for the support and service she has provided. Absolutely give her a 15/10!"
We responded:
"Anica, Thank you for your kind review! Ellen will be thrilled! Our team works hard to ensure remarkable service to our customers! we are blessed to have wonderful team members! Kristi"
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Young Sil An

June 5, 2025

5  out of  5
rating by Young Sil An
"It was a great pleasure working with Ellen Kwon! She's very knowledgeable and answers all your questions thoroughly and in a timely manner."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that working with Ellen Kwon was such a positive experience. She takes great pride in being knowledgeable and responsive, and we’re glad she was able to provide the support you needed. We truly appreciate your feedback! - Thank you, Kristi "
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Sean

May 29, 2025

5  out of  5
rating by Sean
"I have had a good experience with Kristi Kim insurance. Asia Brown is a very kind, patient and helpful representative!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank YOU! Kristi"
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james hurley

May 29, 2025

5  out of  5
rating by james hurley
"Would just like to tell you about my wonderful experience with Asia. She is caring, took care of all the matters in a timely manner and as always was very personable. Look forward to dealing with her in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank YOU! Kristi"
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Sarah Berk

May 29, 2025

5  out of  5
rating by Sarah Berk
"Patricia(Patty) was super helpful! Very kind and replied quickly. She is certified in multiple states and set me up with my renter's insurance in Oregon. Thank you Patty!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank YOU! Kristi"
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Minita Patel

May 23, 2025

5  out of  5
rating by Minita Patel
"I have been working with Kristy Kim Insurance for over 10 years for both my business and personal insurance. The staff is consistent and have been there for a long time which makes it easier. They’re on top of all your insurance needs. I would highly recommend working with them. I Love working with Patty and Asia."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cristina Quiroz

May 13, 2025

5  out of  5
rating by Cristina Quiroz
"Great customer service, enjoy working with Asia Brown, she is very professional, knowledgeable and a pleasure to work with. Thank you to the entire team working with Kristi Kim! Highly recommend 🤩"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank YOU! Kristi"
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Sylvia Martinez

May 12, 2025

5  out of  5
rating by Sylvia Martinez
"Was contced by Denise at State Farm to offer a quote to get me to switch back to State Farm. Just her personality itself would have had me switching back. However the rates she was able to offer were absolutely the best anyone has been able to offer. I've been with another insurance for a couple of years and they had the worst customer service and their rates kept going up every quarter. So happy I'm back with an all star group!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank YOU, Sylvia! Kristi"
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Juan Carlos

May 2, 2025

5  out of  5
rating by Juan Carlos
"Best service ever was pleasure speaking to patty just want to say thank you 😊."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank YOU! Patty is thrilled to see your review! Kristi"
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Rebecca

April 25, 2025

5  out of  5
rating by Rebecca
"Best Agent Ever wouldn’t go anywhere else! Asia in her office is a rockstar! So helpful, dont know what i wouldve done without her help when I had my car accident 🫶🏻thanks again Asia for all your help even tho I was a big pain in the 🍑"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank YOU! Kristi"
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Shari W.

April 24, 2025

4  out of  5
rating by Shari W.
"I had a good experience with Patty Medina who was my agent for my homeowner’s insurance. She seemed thorough in her questions and info. she wrote down from our conversation."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with Patty. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! Thank YOU! Kristi"
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JoNesia Turner

April 16, 2025

5  out of  5
rating by JoNesia Turner
"Love the customer service! Agents work to provide the best product for the customer and response is great when you reach out."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank YOU! Kristi"