State Farm® Insurance Agent Kristi Kim

"Staff is very helpful and kind. Asia was very helpful a d took time to explain policy's. Will refer family and friends"

"Excellent staff and service!! Patricia was extremely helpful!!"

"Denise Lujan has worked on bundling my home and auto coverage over the past couple of months. She has been diligent in her follow-up and provided a solution for both lines. I would highly recommend Denise to assist with any of your insurance needs."

"Great customer service and support, they resolved all my issues and answered questions in a very professional manner Patricia (Patty) in particular always there to help!"

"Our experience with State Farm in Chino Hills has been beyond stellar. The communication and customer service is amazing. Asia is absolutely the BEST! She is extremely efficient and knowledgeable in her field. She is super personable and a pleasure to talk with. She made communication extremely accessible, through a phone call, text or email and she is sure to reply with an accurate response in a very swift manner. We have our home owners and vehicle policies with them. I highly recommend this office, and especially Asia for all of your insurance needs."

"Asia was exceptional over the phone, guided me through claims and took care of my account right away ! love my agent !"

"Asia is an amazing agent for my family and I. She breaks down information that we don't completely understands and is very patient. She is honest and very friendly, guiding you into the best option for insurance."

"Patty, as well as the whole office, are an amazing team! They are always communicative and fast."

"These guys really helped me out! I worked with Patty and she is amazing. She was able to help me out with insurance for my wife and I and the whole process was so smooth and easy. I highly recommend them for whatever you need!"

"My neighbor Mr. Rick Miyamoto has some insurance issues . I asked him to call Asia Brown at State Farm for assistance . Within 48 hours, Mr. Miyamoto’s need was well taken care of. Asia is knowledgeable, professional, and extremely friendly. Great job Asia! We are happy to have an agent like you at State Farm."

"Patricia is one in a million person that goes out of her way to help my family. Very professional will highly recommend"

"Great experience with this organization"

"Excellent Service – Highly Recommend! All of the office members are amazing, but I especially had a great experience with Ellen. Ellen is incredibly knowledgeable and helpful with house, car, and life insurance. I recently called her regarding fire insurance coverage due to wildfires—she took the time to explain my options, answered all my questions, and found the best coverage at a great price. Her professionalism and dedication made the process easy and stress-free. I highly recommend Ellen to anyone looking for expert insurance guidance!"

"Kristi and her team have done a fantastic job managing my family's requests, questions, and policy changes over the years! Most recently, I spoke with Patricia to clarify some information about my plan, and she was incredibly helpful and knowledgeable. I truly appreciate the exceptional service they provide. Thank you!"

"Asia provides really good services!! I highly recommend anyone who needs insurance can talk to her and I believe she will provide you with an insurance that is most suitable for you."

"Asia is such an incredible person to have on your team! She is very thorough, patient, and makes sure that you get what you want out of a tedious, yet mandatory process. 10/10 service and 10/10 person!"

"Denise helped me out her personality knowledge and great customer service skills made me feel comfortable. Thank you Denise 😊 Patricia is also so personal able they are nice"

"We had an absolutely wonderful experience with Patty. We work with a lot of insurance companies on a daily basis and she was so kind, efficient and helpful. She followed up and then got us what we needed quicker then I would have ever expected. I would highly recommend them."

"I have been a customer of Kristi Kim's State Farm office for nearly 10 years, and during that time my Customer Service Representative, Patricia, has provided outstanding service and support. From the moment I first signed up with State Farm, Patricia has gone above and beyond to ensure that I have the right coverage and that all my insurance needs are met. One of the things I appreciate most about working with Patricia is her responsiveness. Whenever I have a question or need to make a change to my policy, she is quick to respond and provide the assistance I require. She takes the time to understand my specific situation and makes recommendations tailored to my needs. I never feel rushed or like I'm just another customer - Patricia genuinely cares about providing personalized attention. In addition to her responsiveness, Patricia is highly knowledgeable about the ins and outs of insurance. She is able to explain complex topics in a way that is easy for me to understand, and she is always happy to clarify any questions I have. I feel confident that I am making informed decisions about my coverage thanks to Patricia's expertise. Perhaps most importantly, Patricia has consistently demonstrated a commitment to customer service that is truly exceptional. Whether I'm calling to file a claim, update my policy, or simply check in, she is invariably friendly, patient, and helpful. I never have to worry about being passed around to different representatives or having to repeat myself - Patricia is my single point of contact and she ensures that my needs are met efficiently and effectively. In my experience, finding a reliable and trustworthy insurance agent can be a challenge. But in Patricia, I have found someone who exceeds all my expectations. I would highly recommend her to anyone looking for an insurance provider who combines deep knowledge, responsive service, and a genuine dedication to their clients. State Farm is fortunate to have her on their team."

"Asia was very helpful answering all my questions and offered helpful suggestions on how to adjust my coverage to assure I have the coverage I want."

"Asia at State Farm provided exceptional service! She was proactive, explained my policy clearly, and even found the best discounts for me. Her friendly approach and attention to detail made everything smooth and stress-free. Highly recommend!"

"As always customer service is outstanding, thank you Kristi Kim and teammates, Patty in particular for your prompt response in this matter, greatly appreciated❤️"

"Working with Asia has been such a blessing! She has much patience and great ability to help me understand all the insurance options I have. She’s a delight to work with!"

"All the 5 star reviews are bogus. The company solicits 5 star reviews for gift cards. Oh, I highly dislike when companies falsely bump up their reviews. Kristi Kim’s team is very professional. However, we constantly need to cross check their adjustments to our account since they have made multiple errors over the years. One error took them 1.5 years to fix. Ridiculous. Also, rates continue to rise and they do nothing to fight for their customers ensuring the best deal. Insurance is necessary but a lucrative business."

"Kristi is an amazing agent -- she is knowledgeable, thorough, responsive, and helpful. She explains our policies in detail to make sure we understand the implications of any changes. Her advice is practical and reflects her thoughtfulness. She makes us feel that she has our well-being in mind. State Farm is very fortunate to have an agent like her."