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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielcy Lee

November 14, 2025

5  out of  5
rating by Danielcy Lee
"I had an awesome experience with Kristi Kim and her State Farm team. They’re extremely responsive, patient, and always take the time to explain every detail so I know exactly what I’m signing up for. It’s rare to find an agency that actually cares about your situation instead of just pushing a policy. I really appreciate their professionalism and honesty. Highly recommend!"
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Won Hong Gmail

November 14, 2025

5  out of  5
rating by Won Hong Gmail
"Ellen Kwon provides accurate and fast service and information"
We responded:
"Thank you for your kind words! We’re so glad to hear that Ellen’s quick and accurate service has been helpful to you. We truly appreciate you taking the time to share your experience! - Thank you, Kristi"
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Cecilia Hong

November 14, 2025

5  out of  5
rating by Cecilia Hong
"Ellen is the best. She is very knowledgeable and helpful and is very professional. She is also super friendly and easy to talk to. I have been with State Farm for over 10 years and I'm very thankful to her for being there for me and my family throughout the years. I highly recommend Ellen to anyone who needs insurance."
We responded:
"Thank you so much for your thoughtful review, Cecilia! We’re grateful for your loyalty over the past 10+ years and are happy to hear that Ellen has been a reliable and friendly resource for you and your family. We appreciate your recommendation! - Thank you, Kristi"
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heiri hong

November 14, 2025

5  out of  5
rating by heiri hong
"Ellen was extremely friendly and knowledgable. Always was very quick to respond and answer any questions."
We responded:
"Thank you for sharing your experience! We’re happy to hear that Ellen’s friendliness, knowledge, and responsiveness made your interactions smooth and easy. We appreciate you choosing our office! - Thank you, Kristi"
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PETER GHIM

November 13, 2025

5  out of  5
rating by PETER GHIM
"Ellen has been my insurance agent for over 15 years, and she’s been an incredible asset in handling all my insurance needs. She goes above and beyond to find the best quotes and delivers top-notch results. Her attention to detail and punctuality are unmatched. Her professionalism is something any future client will surely appreciate. I believe everyone needs five key professionals in their life: a lawyer, a doctor, a realtor, an insurance agent, and a mechanic. I’ve found mine—have you? I highly recommend adding her to your list of go-to professionals."
We responded:
"Thank you for your incredible review and for trusting Ellen with your insurance needs for over 15 years! We’re honored by your confidence in her professionalism, attention to detail, and dedication. Your recommendation means so much to us—thank you for being part of our State Farm family. - Thank you, Kristi"
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Ben Chung

November 13, 2025

5  out of  5
rating by Ben Chung
"Ellen Kwon is a excellent agent for more than 10 years: quick response for any change of a insurance policies, easy explanation and quick responses of all claims."
We responded:
"Thank you for your continued trust over the past 10 years! We’re delighted to hear that Ellen’s quick responses and clear explanations have supported you through your insurance needs. We sincerely appreciate your review. - Thank you, Kristi"
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Yeon Ok Myung

November 12, 2025

5  out of  5
rating by Yeon Ok Myung
"자세한 설명과 빠른 일처리"
We responded:
"소중한 리뷰 감사합니다! 자세한 설명과 빠른 처리에 만족하셨다니 기쁘게 생각합니다. 앞으로도 언제든지 도움이 필요하시면 편하게 연락 주세요 "
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Kathleen Milligan

November 7, 2025

5  out of  5
rating by Kathleen Milligan
"Asia is super helpful and great to work with!"
We responded:
"Thank you so much for your kind words, Kathleen! We’re happy to hear that Asia was able to assist you. We truly appreciate you taking the time to share your experience and look forward to continuing to help with your insurance needs! - Thank you, Kristi"
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Jiyoung Chung

November 5, 2025

5  out of  5
rating by Jiyoung Chung
"Ellen Kwon is easily approachable and gives a prompt response when asked. She tries hard to give us best value possible for our auto insurance coverage. I would recommend her to anyone who wants to have a professional auto insurance service."
We responded:
"Thank you for the wonderful review! We’re glad to hear Ellen has provided great support and value for your coverage. We truly appreciate your recommendation and are grateful to serve you! - Thank you, Kristi"
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David Chung

November 5, 2025

5  out of  5
rating by David Chung
"Ellen Kwon and her team at State Farm are amazing! Ellen truly cares about her clients, she takes the time to explain everything clearly and helps find the best for my needs. Highly recommend for anyone looking for reliable and friendly service!"
We responded:
"Thank you so much for your kind words! Ellen and our team are committed to delivering dependable, friendly service, and we’re thrilled to know you’ve had such a positive experience. We appreciate the recommendation! - Thank you, Kristi"
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hejin chung

November 4, 2025

5  out of  5
rating by hejin chung
"When I have questions or concerns she jumps in right away and take care of me with gentle & kind guidance. Absolutely professional and prompt sincere advisor & guide. Very trustworthy."
We responded:
"Hi Hejin! We are delighted to hear about your positive experience with us and our team is grateful for your feedback. Let us know if you need any assistance in the future. Kristi"
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Myungki Lee

October 31, 2025

5  out of  5
rating by Myungki Lee
"I've had four insurance policies (fire, earthquake, umbrella, and auto) with Ellen Kwon for almost six years. Ellen is always very friendly and provides detailed explanations, making me feel confident that I can trust her no matter what happens. She's one of the few people I'd recommend to my friends. I consider State Farms Inc. truly fortunate to have such a dedicated staff."
We responded:
"Thank you so much for your loyalty over the past six years! We truly appreciate your trust in Ellen and our team. Ellen takes great pride in providing clear guidance and friendly service, so your kind words mean a lot. We’re grateful for your recommendation and look forward to continuing to support you for many years to come! -Thank you, Kristi"
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Pete From OC

October 30, 2025

5  out of  5
rating by Pete From OC
"One thing I really enjoyed about moving from AAA insurance to State Farm is actually being able to speak to Agent who seem to care about customer service. Patty who I spoke to today about adding a camper to my policy was just outstanding. She was super friendly and helpful finding solutions for my need. I would never go back to AAA where I had to wait forever to speak to anyone. Highly recommend State Farm and Patty."
We responded:
"Thank you for sharing your experience! Patty will be thrilled to hear how much her customer care and efficiency helped during your policy update. We’re glad you’re enjoying the personal service and smoother communication with our office. We truly appreciate the recommendation and are always here when you need us! - Thank you, Kristi"
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Jesse

October 30, 2025

5  out of  5
rating by Jesse
"Making the switch to State Farm was super easy and convenient all thanks to Patrica. Her experience is made aware through her knowledge and no waste of time. Highly efficient and makes you feel like you’re not a number or a quota. She listens and gets you the best option for your needs. Highly recommend her for anyone looking to add on or switch over."
We responded:
"Thank you for the wonderful feedback! We’re happy to hear that Patricia made your transition to State Farm simple and stress-free. She is dedicated to helping customers find the right coverage and feel valued throughout the process. Your recommendation means a lot — we’re here whenever you need us! - Thank you, Kristi"
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Lesly “Lyslie2829” Quintanilla

October 30, 2025

5  out of  5
rating by Lesly “Lyslie2829” Quintanilla
"Patty is such a great for me and my family. She’s gave me so much knowledge about both car and life insurance. I was lost not knowing what’s best first for my family. She been the company for many yrs that she was able to simplified for me. And help me make the right plan for us. Thank you"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear Patty was able to guide you through both auto and life insurance with clarity and care. Ensuring families feel confident in their coverage decisions is so important to us. We truly appreciate you being part of our agency family! -Thank you, Kristi"
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Victoria Deleon

October 30, 2025

5  out of  5
rating by Victoria Deleon
"Patricia is absolutely excellent at what she does. She is always professional, knowledgeable, and goes above and beyond to make sure her clients understand their insurance options. Every interaction with her is pleasant and efficient—she truly cares about helping people. Patricia’s attention to detail and dedication to customer satisfaction make her stand out from others in the industry. I highly recommend working with Patricia for anyone looking for top-notch service and peace of mind."
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Patricia’s professionalism, expertise, and exceptional service have made such a strong impact. She is dedicated to helping every customer feel informed and supported. We appreciate your trust and recommendation! - Thank you, Kristi"
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Jack Rhee

October 30, 2025

5  out of  5
rating by Jack Rhee
"super expert in insurances. she has all the right answer all the time. Kristi's team are always nice and kind people too. highly recommend whenever and whatever insurances you need!!!"
We responded:
"We truly appreciate your kind feedback! Our team works hard to provide friendly service and accurate guidance for all insurance needs. Thank you for your recommendation and for choosing our agency! - Thank you, Kristi"
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Helen Tak

October 29, 2025

5  out of  5
rating by Helen Tak
"Special thanks to Ellen Kwon. I wasn’t quite sure how to fill out Affidavit of Vehicle Theft form correctly. She listened to my story and went through every single pages with me very patiently. I was finally able to complete the form and submitted. So appreciated by awesome service I received today. Thank you"
We responded:
"Thank you for your wonderful review! We’re glad Ellen was able to patiently assist you with the affidavit process and help ensure everything was completed correctly. We’re always here to support you—please don’t hesitate to reach out anytime! -Thank you, Kristi"
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Jessica Ha

October 29, 2025

5  out of  5
rating by Jessica Ha
"I have used Ellen Kwon for all my insurance needs for more than 20 years. Ellen is so professional and helpful and always take the time to answer all my questions and concerns. I definitely recommend Ellen to anyone for any insurance needs."
We responded:
"Thank you for your loyalty and your kind words! It’s an honor to have supported your insurance needs for more than 20 years. Ellen and our team appreciate your trust and look forward to continuing to serve you for many more! - Thank you, Kristi"
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jeong kim

October 29, 2025

5  out of  5
rating by jeong kim
"우연히 보험회사를 찾다가 에이전트 Ellen Kwon 이라는 분을 만나서 한국어로 설명을 듣고. 바로 집 보험과 자동차 보험을 가입하고 벌써. 10년을 한결같은 서비스를 받네요.설명은 아나운서 목소리에 친절은 무료.10점 만점에 10점ㅎㅎㅎ다른 영어하는직원도 엄청 친절해요."
We responded:
"정성스러운 후기에 진심으로 감사드립니다! 10년 동안 꾸준히 믿고 맡겨주셔서 영광입니다. 앞으로도 친절하고 정확한 서비스로 보답하겠습니다. 감사합니다! - Kristi"
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Hyochon Bae

October 29, 2025

5  out of  5
rating by Hyochon Bae
"Ellen Kwon was so kind, detail and professional. Thank you."
We responded:
"Thank you for your positive feedback! We’re pleased to hear that Ellen provided you with a detailed and professional experience. We appreciate you choosing our agency! - Thank you, Kristi"
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Eddie Zavala

October 29, 2025

5  out of  5
rating by Eddie Zavala
"I called to get information and had a great response back from Patty. Minute 15 minutes before they closed and she was polite and courteous, very knowledgeable and answered all my questions and I appreciate very much because she took the time even though they were about to close to help me with all my questions And was able to answer them. Since inquiring about a new policy, I’ve had the best service here at this office"
We responded:
"Thank you for sharing this experience! We’re so glad Patty was able to assist you thoroughly, even at the end of the day. Providing attentive service—no matter the time—is something we strive for. We appreciate the opportunity to earn your business! - Thank you, Kristi"
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Rashella Sanchez

October 24, 2025

5  out of  5
rating by Rashella Sanchez
"Asia has always been such phenomenal help in all and every need. She is an incredible agent !"
We responded:
"Thank you so much for your wonderful words! Asia is truly dedicated to providing exceptional care, and we’re glad she has been such a great resource for you. We appreciate your trust in our team! - Thank you, Kristi"
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linda diaz

October 23, 2025

5  out of  5
rating by linda diaz
"The people that works at this office is amazing, if you need insurance of any kind, they take there time to offer you all your insurance needs. There awesome 😀"
We responded:
"We’re honored by your positive feedback, Linda! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Thank you, Kristi"
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Jennie Jakobcic

October 23, 2025

5  out of  5
rating by Jennie Jakobcic
"I spoke with Asia today and she helped me find ways to lower the cost of my insurance, which I greatly appreciated. Everyone at Kristi Kim’s State Farm office are always so nice and helpful."
We responded:
"Hello Jennie, we appreciate your review! We are delighted to know you had a great experience with Asia at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Thank you, Kristi"