State Farm® Insurance Agent Kristi Kim
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Myungki Lee
October 31, 2025
5
out of
5
rating by Myungki Lee
"I've had four insurance policies (fire, earthquake, umbrella, and auto) with Ellen Kwon for almost six years. Ellen is always very friendly and provides detailed explanations, making me feel confident that I can trust her no matter what happens. She's one of the few people I'd recommend to my friends. I consider State Farms Inc. truly fortunate to have such a dedicated staff."
We responded:
"Thank you so much for your loyalty over the past six years! We truly appreciate your trust in Ellen and our team. Ellen takes great pride in providing clear guidance and friendly service, so your kind words mean a lot. We’re grateful for your recommendation and look forward to continuing to support you for many years to come! -Thank you, Kristi"
Pete From OC
October 30, 2025
5
out of
5
rating by Pete From OC
"One thing I really enjoyed about moving from AAA insurance to State Farm is actually being able to speak to Agent who seem to care about customer service. Patty who I spoke to today about adding a camper to my policy was just outstanding. She was super friendly and helpful finding solutions for my need. I would never go back to AAA where I had to wait forever to speak to anyone. Highly recommend State Farm and Patty."
We responded:
"Thank you for sharing your experience! Patty will be thrilled to hear how much her customer care and efficiency helped during your policy update. We’re glad you’re enjoying the personal service and smoother communication with our office. We truly appreciate the recommendation and are always here when you need us! - Thank you, Kristi"
Jesse
October 30, 2025
5
out of
5
rating by Jesse
"Making the switch to State Farm was super easy and convenient all thanks to Patrica. Her experience is made aware through her knowledge and no waste of time. Highly efficient and makes you feel like you’re not a number or a quota. She listens and gets you the best option for your needs. Highly recommend her for anyone looking to add on or switch over."
We responded:
"Thank you for the wonderful feedback! We’re happy to hear that Patricia made your transition to State Farm simple and stress-free. She is dedicated to helping customers find the right coverage and feel valued throughout the process. Your recommendation means a lot — we’re here whenever you need us! - Thank you, Kristi"
Lesly “Lyslie2829” Quintanilla
October 30, 2025
5
out of
5
rating by Lesly “Lyslie2829” Quintanilla
"Patty is such a great for me and my family. She’s gave me so much knowledge about both car and life insurance. I was lost not knowing what’s best first for my family. She been the company for many yrs that she was able to simplified for me. And help me make the right plan for us. Thank you"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear Patty was able to guide you through both auto and life insurance with clarity and care. Ensuring families feel confident in their coverage decisions is so important to us. We truly appreciate you being part of our agency family! -Thank you, Kristi"
Victoria Deleon
October 30, 2025
5
out of
5
rating by Victoria Deleon
"Patricia is absolutely excellent at what she does. She is always professional, knowledgeable, and goes above and beyond to make sure her clients understand their insurance options. Every interaction with her is pleasant and efficient—she truly cares about helping people. Patricia’s attention to detail and dedication to customer satisfaction make her stand out from others in the industry. I highly recommend working with Patricia for anyone looking for top-notch service and peace of mind."
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Patricia’s professionalism, expertise, and exceptional service have made such a strong impact. She is dedicated to helping every customer feel informed and supported. We appreciate your trust and recommendation! - Thank you, Kristi"
Jack Rhee
October 30, 2025
5
out of
5
rating by Jack Rhee
"super expert in insurances. she has all the right answer all the time. Kristi's team are always nice and kind people too. highly recommend whenever and whatever insurances you need!!!"
We responded:
"We truly appreciate your kind feedback! Our team works hard to provide friendly service and accurate guidance for all insurance needs. Thank you for your recommendation and for choosing our agency! - Thank you, Kristi"
Helen Tak
October 29, 2025
5
out of
5
rating by Helen Tak
"Special thanks to Ellen Kwon. I wasn’t quite sure how to fill out Affidavit of Vehicle Theft form correctly. She listened to my story and went through every single pages with me very patiently. I was finally able to complete the form and submitted. So appreciated by awesome service I received today. Thank you"
We responded:
"Thank you for your wonderful review! We’re glad Ellen was able to patiently assist you with the affidavit process and help ensure everything was completed correctly. We’re always here to support you—please don’t hesitate to reach out anytime! -Thank you, Kristi"
Jessica Ha
October 29, 2025
5
out of
5
rating by Jessica Ha
"I have used Ellen Kwon for all my insurance needs for more than 20 years. Ellen is so professional and helpful and always take the time to answer all my questions and concerns. I definitely recommend Ellen to anyone for any insurance needs."
We responded:
"Thank you for your loyalty and your kind words! It’s an honor to have supported your insurance needs for more than 20 years. Ellen and our team appreciate your trust and look forward to continuing to serve you for many more! - Thank you, Kristi"
jeong kim
October 29, 2025
5
out of
5
rating by jeong kim
"우연히 보험회사를 찾다가 에이전트 Ellen Kwon 이라는 분을 만나서 한국어로 설명을 듣고. 바로 집 보험과 자동차 보험을 가입하고 벌써. 10년을 한결같은 서비스를 받네요.설명은 아나운서 목소리에 친절은 무료.10점 만점에 10점ㅎㅎㅎ다른 영어하는직원도 엄청 친절해요."
We responded:
"정성스러운 후기에 진심으로 감사드립니다! 10년 동안 꾸준히 믿고 맡겨주셔서 영광입니다. 앞으로도 친절하고 정확한 서비스로 보답하겠습니다. 감사합니다! - Kristi"
Hyochon Bae
October 29, 2025
5
out of
5
rating by Hyochon Bae
"Ellen Kwon was so kind, detail and professional. Thank you."
We responded:
"Thank you for your positive feedback! We’re pleased to hear that Ellen provided you with a detailed and professional experience. We appreciate you choosing our agency! - Thank you, Kristi"
Eddie Zavala
October 29, 2025
5
out of
5
rating by Eddie Zavala
"I called to get information and had a great response back from Patty. Minute 15 minutes before they closed and she was polite and courteous, very knowledgeable and answered all my questions and I appreciate very much because she took the time even though they were about to close to help me with all my questions And was able to answer them. Since inquiring about a new policy, I’ve had the best service here at this office"
We responded:
"Thank you for sharing this experience! We’re so glad Patty was able to assist you thoroughly, even at the end of the day. Providing attentive service—no matter the time—is something we strive for. We appreciate the opportunity to earn your business! - Thank you, Kristi"
Rashella Sanchez
October 24, 2025
5
out of
5
rating by Rashella Sanchez
"Asia has always been such phenomenal help in all and every need. She is an incredible agent !"
We responded:
"Thank you so much for your wonderful words! Asia is truly dedicated to providing exceptional care, and we’re glad she has been such a great resource for you. We appreciate your trust in our team! - Thank you, Kristi"
linda diaz
October 23, 2025
5
out of
5
rating by linda diaz
"The people that works at this office is amazing, if you need insurance of any kind, they take there time to offer you all your insurance needs. There awesome 😀"
We responded:
"We’re honored by your positive feedback, Linda! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Thank you, Kristi"
Jennie Jakobcic
October 23, 2025
5
out of
5
rating by Jennie Jakobcic
"I spoke with Asia today and she helped me find ways to lower the cost of my insurance, which I greatly appreciated. Everyone at Kristi Kim’s State Farm office are always so nice and helpful."
We responded:
"Hello Jennie, we appreciate your review! We are delighted to know you had a great experience with Asia at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Thank you, Kristi"
Jo ker
October 23, 2025
5
out of
5
rating by Jo ker
"Ellen Kwon never said no when I asked auto insurance quotation 3 times to find cheaper prices. I just moved in LA area from Salt Lake City and shocked with high insurance rate. Ellen took care of me very nice and clearly ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we are so thrilled to hear that Ellen was able to make your transition to the area a little easier. If there is anything else we can do to help, please let us know! Welcome to CA! - Kristi"
Gigi Arroyo
October 23, 2025
4
out of
5
rating by Gigi Arroyo
"Hola the professional people at Kristi’s Kim State Farm office. Like Patty have the knowledge for your car and house insurance. So you can have a piece of mind with your self."
We responded:
"Thank you! We love what we do because we are blessed to have wonderful policyholders who trusts us with their insurance needs! Thank you! Kristi"
Don Adamson
October 23, 2025
5
out of
5
rating by Don Adamson
"Kristy's agency has been the best for all of my insurance needs! Home, truck and bike. They always keep my budget in mind but do not short me on coverage. Asia, and Patty usually help me. But I have not ever been disappointed with the service I've received. I highly recommend Kristy's agency for all of your insurance needs!"
We responded:
"Thank you so much for your wonderful feedback, Don! We’re thrilled to hear that you’ve had such a positive experience with our team — especially Asia and Patty. We always strive to balance great coverage with your budget in mind, and it means a lot to know we’ve earned your trust for all your insurance needs. We truly appreciate your recommendation! - Thank you, Kristi"
Alan Arroyo
October 22, 2025
5
out of
5
rating by Alan Arroyo
"Patty has been helping me and my family for years and she is always helpful and takes care of us. She is the reason why we stay at State Farm. Without her idk where We would be. I am happy she always there when I have questions or concerns because she makes all of my problems go away. Thank you Patty :)!!"
We responded:
"Alan - Thank you so much for recognizing Patty! She really cares for our policyholders and it shows! Thank you for being our loyal and wonderful policyholder who makes what we do so rewarding! Kristi"
HANNA L.
October 21, 2025
5
out of
5
rating by HANNA L.
"I’ve had such a great experience with Ellen! She’s incredibly knowledgeable about both car and life insurance and always takes the time to explain everything clearly. She never pushes expensive plans — instead, she genuinely looks out for my best interest and helps me find ways to reduce my costs. Everything has been smooth and hassle-free. Highly recommend her to anyone looking for a trustworthy and responsible agent! My family will be getting a Tesla soon, and I’ll definitely be adding it to my current plan with her. Highly recommend Ellen to anyone looking for a trustworthy agent!"
We responded:
"We’re so happy to hear that Ellen has made your insurance experience smooth and stress-free! She truly cares about helping clients find the right protection while keeping costs manageable. Thank you for your trust and thoughtful review — we look forward to helping you with your new Tesla when the time comes! - Thank you, Kristi"
Lauren St. Gelais
October 21, 2025
5
out of
5
rating by Lauren St. Gelais
"Asia was an amazing agent! She helped us find the right insurance for us and for a great price. She was kind, efficient, and easy to work with. This is a great agency!!"
We responded:
"Thank you for sharing your experience, Lauren! We’re so glad Asia provided friendly, efficient service and helped you find the right coverage at a great value. We truly appreciate your recommendation and are grateful to have you as part of our agency family! - Thank you, Kristi"
Ed Mercado
October 20, 2025
5
out of
5
rating by Ed Mercado
"Patty is the best..."
We responded:
"Hello Ed, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Thank you, Kristi"
Cecilia Aquino
October 18, 2025
5
out of
5
rating by Cecilia Aquino
"Subject: Appreciation for Outstanding Service from Patty I wanted to take a moment to express my appreciation for Patty and the consistently excellent service she has provided over the years. I’ve been working with her for a long time now for our insurance needs, and she has always been efficient, professional, and extremely helpful. Most recently, she assisted me with our business liability insurance during our lease renewal process. The landlord had specific and somewhat complex insurance requirements, and Patty went above and beyond to ensure everything was handled correctly. She took the initiative to research the requirements in detail, contacted underwriters to clarify the details, and kept me updated every step of the way. Her follow-up and attention to detail made a potentially stressful process much easier. I truly appreciate her dedication and responsiveness. Patty is a pleasure to work with and a real asset to your company. Sincerely, Cecilia Aquino"
We responded:
"Thank you so much, Cecilia, for your thoughtful and detailed review. We truly appreciate your continued trust over the years. Patty will be so happy to hear your kind words — she takes great pride in providing thorough and attentive service to our customers. We’re delighted she was able to make your lease renewal process smooth and stress-free. Thank you again for sharing your experience and for being such a valued part of our State Farm family! - Thank you, Kristi"
Agung K
October 16, 2025
5
out of
5
rating by Agung K
"My family has been with Kristi Kim and her team for over three years, and they've been seriously awesome, especially with my new driver coverage. They made getting my car insurance super quick and easy to understand, which is great because that stuff is normally confusing."
We responded:
"Thank you for your continued loyalty and for sharing such wonderful feedback! We’re thrilled to hear that our team, especially during the new driver process, made things clear and simple for you. Insurance can be confusing, and we’re always happy to help make it easy to understand. We truly appreciate your trust and look forward to serving your family for many years to come! - Thank you, Kristi"
Steve Kim
October 16, 2025
5
out of
5
rating by Steve Kim
"Very excellent service the best insurance agent. Highly appreciated and recommended"
We responded:
"Thank you for your kind words and recommendation! We’re so glad to know you’ve had an excellent experience with our agency. Providing exceptional service and support is always our top priority. We appreciate your trust and look forward to continuing to assist with your insurance needs. - Thank you, Kristi"
Jason Xu
October 16, 2025
5
out of
5
rating by Jason Xu
"Ellen is very professional with Excellent Customer Service"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are grateful to have Ellen on our team. We’re glad she was able to provide you with excellent service. - Thank you, Kristi"