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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tiffany woerz

April 20, 2024

5  out of  5 rating by tiffany woerz
"Asia was extremely helpful and friendly when I talked to her. She explained my coverage clearly and sent a detailed follow up from our call immediately after. She’s awesome!"
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Carson Wright

April 19, 2024

5  out of  5 rating by Carson Wright
"Asia has been excellent. Her and her team have been very kind and helpful. Her customer service is exception and we have been so fortunate to have been able to work with her. Thank you greatly for all your assistance."
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Taylor Wright

April 19, 2024

5  out of  5 rating by Taylor Wright
"Asia is wonderful! She is tentative to all needs and answers questions punctually and appropriately. She has been such a delight to work with and we are so happy with our switch to State Farm!"
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David Lopez

April 12, 2024

5  out of  5 rating by David Lopez
"Asia had been helping me and my family these past couple weeks giving us so much insight and gave us so many quote options to choose from. She made the process so easy for us and on top of that, she really knows what hospitality is all about. We chose state farm after all because no other insurance was able to beat state farms quote and their customer service. Thank you Asia for your hard work and amazing customer care! You rock!"
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Andrew Lee

April 11, 2024

5  out of  5 rating by Andrew Lee
"Awesome service. Friendly staff!"
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Allison Bonilla

April 2, 2024

5  out of  5 rating by Allison Bonilla
"I spoke to Patricia(Pati) regarding some quotes, she was very helpful and informative through the process. She explained what the policies mean and what coverage I’ll be receiving. Helped me adjust a good rate and good coverages."
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Sonia Montoya

March 28, 2024

5  out of  5 rating by Sonia Montoya
"Highly recommend Kristi Kim's office. Always great service from Patty and Asia."
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Natasha Higuera

March 27, 2024

5  out of  5 rating by Natasha Higuera
"I dealt with Asia, she was so kind and helpful with all my insurance needs!!"
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Maria Padilla

March 25, 2024

5  out of  5 rating by Maria Padilla
"This review is for Asia and Patty. Both assist my husband and I with life insurance policy. My husband does not speak English and Asia had Patty translate. Patty is extremely helpful and goes beyond to assist. Asia has an immense patience to explain in detail every question I had. I never felt so comfortable being with insurance agent before. Patty even helped distract my five-year-old girl, who kept talking over and wouldn't let me listen and concentrate. These two ladies are great! I will definitely recommend both to my friends and relatives. Please visit them and see it for yourselves how wonderful they are!"
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March 20, 2024

5  out of  5 rating by BIGGS
"Patty is great great customer service and very polite she helped me above and beyond keeping me safe on the road I recommend anyone to come visit her for insurance you one be disappointed 💯🤙🏼"
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Julie Miyagawa

March 14, 2024

5  out of  5 rating by Julie Miyagawa
"We, like many others, struggled to find a home owners insurance when purchasing a home until we connected Asia with Kristi Kim’s office last year. Not only were we able to get coverage, it was affordable and the customer service was, and continues to be, above and beyond expectations. We have since acquired life insurance policies with their office as well. I highly recommend Asia for anyone who is looking for insurance services."
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Julia Lucero

March 12, 2024

5  out of  5 rating by Julia Lucero
"Absolutely loved my experience. Asia was absolutely sweet and put up with all my dumb questions that should have been easy to answer but I needed a little extra hand holding. She was so helpful and very understanding. 10/10 great service!!!"
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Jason Setser

February 28, 2024

5  out of  5 rating by Jason Setser
"After dealing with issues being hit out of state, or whatever I have ever needed, regardless of times. Kim and her crew have always been in our corner. Hands DOWN! THE BEST"
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Michael Velasco

February 23, 2024

5  out of  5 rating by Michael Velasco
"Very quick and concise information was given to me by insurance agent Denise. She was very helpful and kind throughout the whole process."
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John Viniegra

February 22, 2024

5  out of  5 rating by John Viniegra
"Patty, Denise, and Asia made it absolutely painless to add a new vehicle to our policy—along with streamlining our billing and payments as well. If you are looking for a State Farm office that cares about helping their clients and exhibits a sense of timely professionalism, this is the one. They’ve taken care of our family’s policy for as long as I can remember—I wouldn’t hesitate to recommend them for any and all insurance needs."
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Eddie Lucero

February 18, 2024

5  out of  5 rating by Eddie Lucero
"Found this office simply because it was near my home and I am happy to say that I have found my new insurance agent! Asia was amazing and was able to walk me and my family through everything we needed to get set up. We plan on a move to AZ soon and I am glad to see they cover that state as well!!! Safe to say we are taking them with us!"
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Rita McCleary

February 13, 2024

5  out of  5 rating by Rita McCleary
"This was by far the best experience I had with insurance company. My agent Asia Brown took her time to explain different options to me. I love how she did not rush and made sure I was happy with my quotes. Asia has an amazing energy and so passionate about her job."
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Tatum Shank

February 2, 2024

5  out of  5 rating by Tatum Shank
"Been long time members for car insurance with State Farm and have always appreciated the team's efforts and especially appreciate Asia's help and professionalism through the years."
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Solon Choi

February 2, 2024

5  out of  5 rating by Solon Choi
"Asia is always enthusiastic and so helpful when we call! Thanks for all your help. Steve and Solon"
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Euro Pean

January 23, 2024

5  out of  5 rating by Euro Pean
"Kristi and her team were very helpful and kind. Getting me the best quote that I’ve seen in a very long time. My rep was Asia! She was Very attentive, kind and great customer service. Answered all my questions and concerns. She was a joy to work with I was impressed by the professionalism. Asia had my quote complete in a couple hours like she said she would. She was right on top of her work, responding to my emails, text and calls all in one day. Asia was Very sweet I want to thank Asia and her Team Brandi B- Chino"
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Brian Reiner

January 10, 2024

5  out of  5 rating by Brian Reiner
"I switched from Farmers to State Farm Kristi Kim about 10 years ago and have been happy ever since. Kristi and her employees have top tier customer service and the rates are better than several other companies I have received quotes from in the past."
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Leyda Casanas Arellano

January 6, 2024

5  out of  5 rating by Leyda Casanas Arellano
"Let me start by saying, I’ve done business with a few different State Farm offices… This particular State Farm office stands out as a beacon of excellence in the insurance world, marked by its remarkable attribute of minimal employee turnover. This not only speaks volumes about the company's commitment to fostering a positive work environment but also reflects the high level of job satisfaction among its employees. The organizational culture at Kristi Kim’s State Farm is evidently designed to prioritize employee well-being, fostering a sense of belonging and motivation. Every single staff member is a world of great attitudes, phenomenal customer service, and impeccable communication. One noteworthy successful aspect is its genuine appreciation for clients. The company goes beyond mere transactions, creating lasting relationships by demonstrating a deep understanding of client needs. Through personalized interactions and a proactive approach to problem-solving, this group consistently exceeds client expectations, earning trust and loyalty. In conclusion, Kristi Kim’s State Farm exceptional employee retention and client appreciation set a gold standard in the insurance world. This company's success is not just measured in financial terms but in the strength of its relationships, making it a model for others to emulate. A huge thank you to Asia, Patty, Kim, and the rest of the folks at this great office. It truly has been a pleasure working with you for what feels like centuries. Cheers! Here’s to many more."
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Linda Ferriera

January 5, 2024

5  out of  5 rating by Linda Ferriera
"Asia is always so pleasant and helpful"
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Cheyenne Plante

January 5, 2024

5  out of  5 rating by Cheyenne Plante
"Denise helped me out her personality knowledge and great customer service skills made me feel comfortable. Thank you Denise 😊"
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Rodrigo Garcia

January 4, 2024

5  out of  5 rating by Rodrigo Garcia
"I would like to thank Kristi she was very patient and very helpful on getting my insurance in a good standing. Kristi took her time to break down my options and was very detailed in the information that she was providing."