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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Choi

November 27, 2025

5  out of  5
rating by Sean Choi
"Great and Excellent customer services!!! Ellen has been really helpful and always quick response. I really appreciate good customer care service."
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이도석

November 27, 2025

5  out of  5
rating by 이도석
"전화 상담에 늘 친절하게 응대해 주어 편안하게 상담할 수 있었고, 변화된 Policy를 자세하게 설명해 줬다. 또한 가격도 합리적으로 산정해서 제시해 줘서 신뢰가 있었다."
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Yun Choi

November 26, 2025

5  out of  5
rating by Yun Choi
"My State Farm agent, Ellen, is super kind and always helpful. She explains ways to save money and makes sure I understand my options. Best of all, she's easy to reach and quick to respond. Highly recommend!"
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Rex Park

November 25, 2025

5  out of  5
rating by Rex Park
"Ellen Kwon has helped us with our insurance for the past 8 years and is extremely professional and knowledgeable. Highly recommend to anyone!"
We responded:
"Hi Rex, thank you so much for your continued trust over the past 8 years! We truly appreciate your kind words. Ellen is dedicated to providing knowledgeable and professional service, and we're grateful to have you as part of our State Farm family. - Thank you, Kristi"
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Bohaeng Bae

November 25, 2025

5  out of  5
rating by Bohaeng Bae
"Ellen kwon"
We responded:
"Hello Bohaeng, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Thank you, Kristi"
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Jin Suk

November 25, 2025

5  out of  5
rating by Jin Suk
"She is kind and helpful."
We responded:
"Thank you for reviewing our State Farm office, Jin! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Thank you, Kristi"
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Cho Young

November 23, 2025

5  out of  5
rating by Cho Young
"She is one of the most professional and dependable agents I have ever met."
We responded:
"Thank you for sharing such a kind compliment! We’re grateful for your trust and thrilled to know your experience has been so positive. We appreciate you! - Thank you, Kristi"
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Ashley Ross

November 21, 2025

5  out of  5
rating by Ashley Ross
"Our family has been clients for over 25 years. Kristi and her team are very responsive to any questions we have. We feel like Kristi and her staff really have our best interest at heart. Every staff member knows us by name and that is a comfort knowing that we are not just a number to them. We highly recommend Kristi Kim State Farm Insurance Agent."
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Hyunjeong Kim

November 20, 2025

5  out of  5
rating by Hyunjeong Kim
"I had a wonderful experience working with Ellen Kwon for my auto insurance. She is incredibly helpful, professional, and patient. Ellen took the time to explain every detail clearly and helped me find the best coverage that fit my needs and budget. I truly appreciate her dedication and excellent service. Highly recommended!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience with Ellen. She truly takes pride in providing clear guidance and finding the best coverage options for each customer. We appreciate you choosing our office and look forward to continuing to serve you! - Thank you, Kristi"
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James Chae

November 19, 2025

5  out of  5
rating by James Chae
"I have State Farm Insurance for over 15 years. Ellen has always been very helpful. Always friendly and explain with details when we have any questions. I highly recommend Ellen!"
We responded:
"Thank you so much for your loyalty over the past 15+ years! We truly appreciate you and your trust in our office. Ellen will be so happy to hear your kind words. She always enjoys helping and making sure everything is explained clearly. Thank you again for the recommendation! - Thank you, Kristi"
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Hanaro Jo

November 19, 2025

5  out of  5
rating by Hanaro Jo
"Ellen: She answers my questions well and is kind and gentle."
We responded:
"Thank you for your thoughtful review! We’re glad to hear that Ellen has been able to answer your questions and support you with kindness. We appreciate you taking the time to share your experience with us! - Thank you, Kristi"
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Grace J

November 18, 2025

5  out of  5
rating by Grace J
"I've been a client of Ellen's for 17 years. She's always kind and thorough in providing the information I need. Now that my children are older, they need to get driver's licenses and insurance, and she's been incredibly helpful in explaining all of that."
We responded:
"Thank you for being a client for 17 years—we are truly grateful for your continued trust. We’re so glad to hear how helpful Ellen has been, especially as your children begin the process of getting their licenses and insurance. She takes great pride in providing clear, thorough guidance. We appreciate you and your family! - Thank you, Kristi"
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STEVE HYUN

November 18, 2025

5  out of  5
rating by STEVE HYUN
"Ellen is, in my opinion, the most helpful and honest agent I’ve ever worked with. She has deep knowledge about insurance and always takes the time to understand each customer’s needs. She carefully plans everything and guides you step by step, making the whole process easy and stress-free. If you ever need help with anything related to insurance, I highly recommend Ellen. Having a great insurance agent makes all the difference — it helps you secure the best coverage and save a lot of money. Ellen is truly one of the best."
We responded:
"Hi Steve, thank you so much for sharing your thoughtful feedback! We’re thrilled to hear how helpful Ellen has been throughout your insurance process. She truly takes pride in understanding each customer’s needs and making everything as clear and stress-free as possible. We appreciate your recommendation and are grateful to have earned your trust! - Thank you, Kristi"
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Danielcy Lee

November 14, 2025

5  out of  5
rating by Danielcy Lee
"I had an awesome experience with Kristi Kim and her State Farm team. They’re extremely responsive, patient, and always take the time to explain every detail so I know exactly what I’m signing up for. It’s rare to find an agency that actually cares about your situation instead of just pushing a policy. I really appreciate their professionalism and honesty. Highly recommend!"
We responded:
"Hello Danielcy, thank you for the wonderful review! We’re delighted to hear that we provided you with such a positive experience. Being responsive, transparent, and patient with every customer is truly important to us, and we’re grateful you felt supported every step of the way. We appreciate your recommendation and the opportunity to serve you! - Thank you, Kristi"
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Won Hong Gmail

November 14, 2025

5  out of  5
rating by Won Hong Gmail
"Ellen Kwon provides accurate and fast service and information"
We responded:
"Thank you for your kind words! We’re so glad to hear that Ellen’s quick and accurate service has been helpful to you. We truly appreciate you taking the time to share your experience! - Thank you, Kristi"
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Cecilia Hong

November 14, 2025

5  out of  5
rating by Cecilia Hong
"Ellen is the best. She is very knowledgeable and helpful and is very professional. She is also super friendly and easy to talk to. I have been with State Farm for over 10 years and I'm very thankful to her for being there for me and my family throughout the years. I highly recommend Ellen to anyone who needs insurance."
We responded:
"Thank you so much for your thoughtful review, Cecilia! We’re grateful for your loyalty over the past 10+ years and are happy to hear that Ellen has been a reliable and friendly resource for you and your family. We appreciate your recommendation! - Thank you, Kristi"
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heiri hong

November 14, 2025

5  out of  5
rating by heiri hong
"Ellen was extremely friendly and knowledgable. Always was very quick to respond and answer any questions."
We responded:
"Thank you for sharing your experience! We’re happy to hear that Ellen’s friendliness, knowledge, and responsiveness made your interactions smooth and easy. We appreciate you choosing our office! - Thank you, Kristi"
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PETER GHIM

November 13, 2025

5  out of  5
rating by PETER GHIM
"Ellen has been my insurance agent for over 15 years, and she’s been an incredible asset in handling all my insurance needs. She goes above and beyond to find the best quotes and delivers top-notch results. Her attention to detail and punctuality are unmatched. Her professionalism is something any future client will surely appreciate. I believe everyone needs five key professionals in their life: a lawyer, a doctor, a realtor, an insurance agent, and a mechanic. I’ve found mine—have you? I highly recommend adding her to your list of go-to professionals."
We responded:
"Thank you for your incredible review and for trusting Ellen with your insurance needs for over 15 years! We’re honored by your confidence in her professionalism, attention to detail, and dedication. Your recommendation means so much to us—thank you for being part of our State Farm family. - Thank you, Kristi"
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Ben Chung

November 13, 2025

5  out of  5
rating by Ben Chung
"Ellen Kwon is a excellent agent for more than 10 years: quick response for any change of a insurance policies, easy explanation and quick responses of all claims."
We responded:
"Thank you for your continued trust over the past 10 years! We’re delighted to hear that Ellen’s quick responses and clear explanations have supported you through your insurance needs. We sincerely appreciate your review. - Thank you, Kristi"
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Yeon Ok Myung

November 12, 2025

5  out of  5
rating by Yeon Ok Myung
"자세한 설명과 빠른 일처리"
We responded:
"소중한 리뷰 감사합니다! 자세한 설명과 빠른 처리에 만족하셨다니 기쁘게 생각합니다. 앞으로도 언제든지 도움이 필요하시면 편하게 연락 주세요 "
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Kathleen Milligan

November 7, 2025

5  out of  5
rating by Kathleen Milligan
"Asia is super helpful and great to work with!"
We responded:
"Thank you so much for your kind words, Kathleen! We’re happy to hear that Asia was able to assist you. We truly appreciate you taking the time to share your experience and look forward to continuing to help with your insurance needs! - Thank you, Kristi"
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Jiyoung Chung

November 5, 2025

5  out of  5
rating by Jiyoung Chung
"Ellen Kwon is easily approachable and gives a prompt response when asked. She tries hard to give us best value possible for our auto insurance coverage. I would recommend her to anyone who wants to have a professional auto insurance service."
We responded:
"Thank you for the wonderful review! We’re glad to hear Ellen has provided great support and value for your coverage. We truly appreciate your recommendation and are grateful to serve you! - Thank you, Kristi"
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David Chung

November 5, 2025

5  out of  5
rating by David Chung
"Ellen Kwon and her team at State Farm are amazing! Ellen truly cares about her clients, she takes the time to explain everything clearly and helps find the best for my needs. Highly recommend for anyone looking for reliable and friendly service!"
We responded:
"Thank you so much for your kind words! Ellen and our team are committed to delivering dependable, friendly service, and we’re thrilled to know you’ve had such a positive experience. We appreciate the recommendation! - Thank you, Kristi"
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hejin chung

November 4, 2025

5  out of  5
rating by hejin chung
"When I have questions or concerns she jumps in right away and take care of me with gentle & kind guidance. Absolutely professional and prompt sincere advisor & guide. Very trustworthy."
We responded:
"Hi Hejin! We are delighted to hear about your positive experience with us and our team is grateful for your feedback. Let us know if you need any assistance in the future. Kristi"
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Myungki Lee

October 31, 2025

5  out of  5
rating by Myungki Lee
"I've had four insurance policies (fire, earthquake, umbrella, and auto) with Ellen Kwon for almost six years. Ellen is always very friendly and provides detailed explanations, making me feel confident that I can trust her no matter what happens. She's one of the few people I'd recommend to my friends. I consider State Farms Inc. truly fortunate to have such a dedicated staff."
We responded:
"Thank you so much for your loyalty over the past six years! We truly appreciate your trust in Ellen and our team. Ellen takes great pride in providing clear guidance and friendly service, so your kind words mean a lot. We’re grateful for your recommendation and look forward to continuing to support you for many years to come! -Thank you, Kristi"